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Terms of Service

Last Updated: 07-Dec-2025

Welcome to Sipsmarts.com. By using our website and purchasing products from our store, you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase.

1. General Information

  • Sipsmarts is an online store that provides high-quality, insulated drinkware and accessories. Our products are carefully sourced and shipped directly to you to ensure the best value and quality.

2. Use of the Website

  • By accessing and using Sipsmarts.com, you agree to comply with these Terms of Service.

  • You must be at least 18 years of age to use our website or make a purchase.

  • You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.

3. Product Information

  • Sipsmarts strives to provide accurate and up-to-date product descriptions, prices, and availability. However, we do not guarantee that the information on the website is always complete, accurate, or error-free.

  • Product images and descriptions are for reference purposes. There may be slight variations in color, size, or appearance due to screen resolution or product batch.

4. Order Acceptance and Pricing

  • By placing an order, you offer to purchase products subject to these Terms. We reserve the right to refuse or cancel any order at any time for reasons such as product availability, errors in pricing, or suspected fraud.

  • All prices listed on Sipsmarts.com and may be subject to change without notice. However, once your order is confirmed, the price at checkout is the price you will pay.

5. Payment

  • We accept various payment methods, including major credit cards, debit cards, and third-party payment gateways.

  • By providing your payment details, you confirm that you are authorised to use the payment method.

6. Shipping and Delivery

  • Shipping Times: Products are typically delivered within 14-18 business days depending on your location.

  • Once your order is shipped, you will receive a tracking number to monitor the status of your delivery.

For more details, please refer to our Shipping Policy.

7. Returns and Refunds

  • If you are not completely satisfied with your purchase, we offer a 30-day return policy. Items must be returned in unused and original condition.

  • Refunds will be processed to the original payment method, and return shipping costs are the responsibility of the customer unless the product is defective or damaged.

  • For more information, please refer to our Refund Policy.

8. Customer Responsibilities

  • You agree to provide accurate and up-to-date information during checkout, including your name, email address, shipping address, and payment details.

  • You are responsible for maintaining the confidentiality of your account information and for any activities that occur under your account.

9. Intellectual Property

  • All content on Sipsmarts.com, including text, graphics, logos, images, videos, and software, is owned by or licensed to Sipsmarts and is protected by copyright and trademark laws.

  • You may not use, copy, or modify any of the website’s content without prior written permission from Sipsmarts.

10. Limitation of Liability

  • Sipsmarts is not liable for any damages arising from the use or inability to use the website or products purchased, including but not limited to indirect, incidental, or consequential damages.

  • Our liability to you is limited to the total amount paid by you for the product(s) that gave rise to the claim.

11. Privacy Policy

  • Your use of the website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

  • By using our site, you consent to the collection and use of your information as described in our Privacy Policy.

12. Modifications to Terms

  • Sipsmarts reserves the right to modify or update these Terms of Service at any time. Any changes will be posted on this page with an updated “Last Updated” date.

  • Your continued use of the website after any changes to the Terms constitutes your acceptance of those changes.

13. Contact Us

If you have any questions or concerns about these Terms of Service or any aspect of your experience with Sipsmarts, please contact us at:

Email: support@sipsmarts.com