At Sipsmarts, we are committed to providing you with a seamless shopping experience. Our products are carefully sourced and shipped directly to you to ensure the best quality and value. Below is everything you need to know about our shipping process.
Shipping Times
Standard Shipping: All orders are processed within 1-2 business days. Once your order is shipped, you will receive a tracking number to monitor your shipment.
Delivery Time: Our products typically arrive within 14-18 business days after your order is placed. This is to ensure that your product reaches you safely and in perfect condition.
Please note that delivery times may vary based on location and customs processing times, so we recommend planning ahead for any special occasions or urgent needs.
Shipping Costs
Free Shipping: We offer free shipping on all orders to the United States and other select international locations.
Shipping fees for certain international destinations may apply. You will be able to view the shipping cost at checkout before completing your purchase.
Order Processing
Orders are processed Monday to Friday. Orders placed on weekends or public holidays will be processed on the next business day.
After your order is dispatched, you will receive an email with your tracking information so you can stay updated on your shipment's progress.
International Shipping
We offer shipping to select countries around the world. Delivery times vary depending on your location but generally take 14-18 business days for international orders.
Customers are responsible for any customs duties, taxes, or import fees that may apply when the product arrives in your country.
Order Tracking
Once your order has been dispatched, we will provide you with a tracking number via email. You can track your order on the carrier's website for up-to-date information.
Please allow 2-3 business days after shipment for tracking information to appear.
Lost or Damaged Items
While we work with trusted carriers to deliver your products safely, if your order is lost or damaged in transit, please contact us within 30 days of receiving your tracking number.
We will work with the carrier to resolve the issue and provide a replacement or refund if necessary.
Contact Us
If you have any questions or concerns about your order, please feel free to reach out to us at support@sipsmarts.com. We are here to help and will respond to your inquiries as quickly as possible.
Meet your everyday upgrade: the Second-Generation Coffee Cup is designed for a premium feel, a confident grip, and a clean modern look. Whether it’s your morning coffee, evening tea, or office refills—this cup brings style and comfort to every sip.
Why you’ll love it
Premium everyday design: Sleek, minimal, and made to look classy on your desk or in your hand.
Two perfect sizes: Choose 400ml for daily coffee, or 500ml when you want extra.
Comfort-first shape: Balanced height and wide base for stability and an easy hold.
Bold color options: Pick your vibe—Red, Gold, Black, or White.
